Mental Health Crisis Support - how to get help
If you feel things are getting more serious and you need urgent, specialist help, then there are organisations that you can get in touch with to talk about how you are feeling. They can then help direct you to the right support. It's important to know that support is available, even if services seem busy at the moment.
Samaritans
If you are experiencing distress or despair or having suicidal thoughts, you can also talk to the Samaritans on their confidential, free helpline, 7 days a week, 24 hours a day, every day of the year Tel: 116 123. You can call for free on 116 123 or you can email them jo@samaritans.org (note a response to an email may take up to 24hrs).
Access to psychiatric crisis support
If your mental or emotional state quickly gets worse or if you are worried about someone you know, then access to all mental health services on the Island is provided through the Single Point of Access Service which 7 days a week 7am β 9:30pm. They can be contacted on 01983 522214 during this time.
Call NHS 111
If you need help urgently for your mental health but itβs not an emergency or if youβre not sure what to do you can also call NHS 111 to talk to a nurse or mental health nurse for support.
Community Mental Health Safe Haven (for adults)
If you are aged 18 or over, you can either drop in to the Safe Haven at 7 High Street, Newport, PO30 1SS or call the Community Mental Health Safe Haven where trained professionals can discuss your mental health concerns and provide you with some help. Telephone: 01983 520168 or by email: safehaven@twosaints.org.uk This service operates Monday to Friday between 5pm-10pm and 10am-10pm (weekends and bank holidays).
Space 4 U safe haven (for young people)
If you are aged between 11-17 (or up to 18 with additional needs), you can contact Space 4 U - an emotional crisis support service for young people. Just call 07741 665182 (Monday 5pm-8pm, Wednesday 5pm-8pm, Thursday 5pm-8pm and Saturday 10am-1.30pm).
Hampshire & Isle of Wight Crisis Line for Young People
If you are aged between 11-17 years old and live either in Hampshire or the Isle of Wight, you can call a dedicated freephone crisis line on 0300 303 1590 (Monday-Thursday 3pm-8.30pm) for immediate access to help, support or advice if you are experiencing difficulties with your mental health.
Hopeline
If you are under 35 and having similar feelings, call Papyrus's HopelineUK from 9am to 10pm weekdays and 2pm to 10pm on weekends. Call HopelineUK on 0800 068 41 41 or Text 07786 209697.
Shout
Shout also offers confidential 24/7 crisis text support for times when you need immediate assistance. Text "SHOUT" to 85258 or visit Shout Crisis Text Line
Childline
If you're under 19, you can also call free on 0800 1111 to talk to Childline. The number will not appear on your phone bill.
Talk to your GP
You can also talk to your GP about your mental health concerns and can be referred to other services for specialist support if needed.
It is important to seek help from your GP immediately if you are experiencing the symptoms below for the first time or are not already receiving care from mental health services:
hallucinations β hearing or seeing things that are not there (for example, hearing voices); this can also include feeling, smelling or tasting things that are not there
delusions β having strong beliefs that are not shared by others (for example, believing there is a conspiracy against you)
These are symptoms of psychosis and it is important to get treated as soon as possible, as early treatment is more effective.
